Please see below some of our Frequently Asked Questions:

Our registered address is:

Pensby Dental Practice, 67 Ridgewood Drive, Pensby, Wirral, CH61 8RF

We are base din Pensby, near Heswall, Wirral. Please find a map on our Contact Us page. If you are struggling to find us, please give us a call on 0151 458 6469 and a member of the team will gladly help you.

Our opening hours are:

09:00 - 13.00 | 14:00 - 17.00 Monday to Friday

We are closed on weekends and public holidays. Appointments outside clinical hours are occasionally available - this is by arrangement only.

Booking an appointment at Pensby Dental Practice is simple. You can:

● Call us directly on 0151 458 6469 during our opening hours

● Email us at reception@pensbydentalpractice.com

● Fill out our online contact form and a member of our team will be in touch to arrange your visit

Whether you're a new or existing patient, we’ll be happy to help you find a convenient time and answer any questions you may have.

Yes — if you’re experiencing dental pain, swelling, trauma, or another urgent issue, we’ll do our best to see you as soon as possible. We reserve time each day for emergency appointments and encourage you to call us as early as possible on 0151 458 6469 so we can prioritise your care.

If you need a emergency dentist in Wirral and require urgent help outside of our normal hours, our voicemail will provide details of how to access our out of hours arrangements

Most patients benefit from a dental examination every six months, but the exact frequency depends on your individual needs.

At Pensby Dental Practice, we tailor your recall schedule based on your oral health, risk factors, and any ongoing treatments. Some people may need to be seen more or less often. Regular examinations help us catch problems early, keep your mouth healthy, and avoid more complex treatment in the future.

During your dental exam at Pensby Dental Practice, we carry out a thorough assessment of your oral health. This includes:

● Checking your teeth for signs of decay or damage

● Examining your gums for signs of gum disease

● Inspecting your tongue, cheeks and other soft tissues for abnormalities (oral cancer screening)

● Assessing your bite, jaw joints, and any wear on your teeth

● Reviewing existing dental work (such as fillings or crowns)

● Taking digital X-rays if needed to check areas we can’t see visually

● Taking photographs if needed as a record of how your mouth is now, and to show you what we can see.

● If appropriate we may take additional records to allow us to plan your care optimally

We’ll also discuss your dental history, any concerns you have, and offer personalised advice to help you keep your smile healthy.